Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, WealthCulture Advisory Services Private Limited has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
1. Dedicated Channels
- Email: ujjawal@wealthculture.in
- Helpline: +91-8939499557 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form: Available on https://wealthculture.in/grievance-policy-(for-accessibility-issues)/
2. Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
3. Escalation Matrix
Level 1: Nodal Officer (Mr./Ms. Ujjawal Kumar, Email: ujjawal@wealthculture.in, Contact: +91-8939499557)
