Escalation Matrix for Investment Advisory

Details of Designation Contact Person Name Address where the physical address location Contact No. Email id Working Hours when complaint can call
Principal Officer Ujjawal Kumar 203, Ujagar chambers, MBPT Colony, Best Colony, Chembur, Mumbai, Maharashtra 400088 +91 89394 99557 ujjawal@wealthculture.in Monday to Friday (9:00 AM to 7:00 PM)
Compliance Officer Ujjawal Kumar 203, Ujagar chambers, MBPT Colony, Best Colony, Chembur, Mumbai, Maharashtra 400088 +91 89394 99557 ujjawal@wealthculture.in Monday to Friday (9:00 AM to 7:00 PM)
Greivance Officer Ujjawal Kumar 203, Ujagar chambers, MBPT Colony, Best Colony, Chembur, Mumbai, Maharashtra 400088 +91 89394 99557 ujjawal@wealthculture.in Monday to Friday (9:00 AM to 7:00 PM)
Customer care Ujjawal Kumar 203, Ujagar chambers, MBPT Colony, Best Colony, Chembur, Mumbai, Maharashtra 400088 +91 89394 99557 ujjawal@wealthculture.in Monday to Friday (9:00 AM to 7:00 PM)
Number of complaints (RIA)
October Month Complaints
Sr. No.Received fromPending at the end of last monthReceivedResolvedTotal PendingPending complaints > 3monthsPending complaints > 1 monthAverage Resolution time (in days)
1
Directly from Investors000000-
2
SEBI (SCORES)000000-
3Other Sources000000-
Grand Total000000-
Trend of monthly disposal of complaints
Sr. No.MonthCarried forward from previous monthReceivedResolvedPending
1November 20250000
2December 20250000
3January 20260000
4February 20260000
5March 20260000
6April 20260000
7May 20260000
8June 20260000
9July 20260000
10August 20260000
11September 20260000
12October 2026-Till date*0000
Trend of annual disposal of complaints
Sr. No.MonthCarried forward from previous monthReceivedResolvedPending
12026-2027- Till date0000