Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, WealthCulture Advisory Services Private Limited has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

1. Dedicated Channels

2. Process

  • All accessibility-related grievances will be acknowledged within 2 working days.
  • Resolution/response will be provided within 15 working days.
  • Complex issues requiring longer timelines will be communicated clearly to the complainant.

3. Escalation Matrix

Level 1: Nodal Officer (Mr./Ms. Ujjawal Kumar, Email: ujjawal@wealthculture.in, Contact: +91-8939499557)

Number of complaints (RIA)
October Month Complaints
Sr. No.Received fromPending at the end of last monthReceivedResolvedTotal PendingPending complaints > 3monthsPending complaints > 1 monthAverage Resolution time (in days)
1
Directly from Investors000000-
2
SEBI (SCORES)000000-
3Other Sources000000-
Grand Total000000-
Trend of monthly disposal of complaints
Sr. No.MonthCarried forward from previous monthReceivedResolvedPending
1November 20250000
2December 20250000
3January 20260000
4February 20260000
5March 20260000
6April 20260000
7May 20260000
8June 20260000
9July 20260000
10August 20260000
11September 20260000
12October 2026-Till date*0000
Trend of annual disposal of complaints
Sr. No.MonthCarried forward from previous monthReceivedResolvedPending
12026-2027- Till date0000